WIPER EXPRESS, INC.

Limited Warranty

Effective May 2026 | THE WIPER EXPERTS

Wiper Express, Inc. is proud to stand behind the aftermarket wiper components and replacement parts it offers. Wiper Express warrants its replacement parts (BLADES EXCLUDED) to the original buyer, to be free of defects in materials and workmanship, when correctly installed in the application for which they are intended, for twelve (12) months from the date the part was placed in service.

WARRANTY EXCLUSIONS

This warranty will not extend to any part or parts which have been:

• altered, either physically or electrically
• repaired
• subject to misuse, abuse, neglect, or accident
• applied, wired, or installed in an improper manner
• combined with parts that are not manufactured, supplied, or approved by Wiper Express

WARRANTY CLAIM PROCEDURE

• If parts are thought to be defective, the buyer should contact Wiper Express Customer Support at (800) 528-3048 or (973) 244-5777, or at support@wiperexpress.com, and obtain an RMA (Return Material Authorization) number. Warranty returns cannot be accepted without an RMA.
• When requesting an RMA, the buyer should include a listing of all parts to be returned and a general description of the failure mode for each part.
• Returned parts should be identified or tagged so as to be matched with the appropriate RMA.
• Please label the outside of the box with the RMA number, so that the box can be routed to the technician as quickly as possible.
• Buyer shall be responsible for damage to the returning parts resulting from improper packing or handling.
• Upon receipt of the returned parts, Wiper Express will review the claim and respond to the customer within 15 business days. The customer will be notified as to the findings of the returned parts analysis, and applicable credits will be scheduled at that time.

CREDITS

Credits will be issued when:

• An RMA is properly requested
• Parts are returned to Wiper Express
• Parts are examined and found to be defective

Wiper Express requests that customers do NOT make deductions from invoices before the RMA process has run its course.

If returned parts are found to be operating correctly, Wiper Express will contact the customer and report its findings. The customer will be given the option of having Wiper Express return the parts (at customer expense) or dispose of the parts at the Wiper Express facility.

Wiper Express Inc.  |  3 Barnet Rd, Pine Brook, NJ 07058  |  800-528-3048  |  wiperexpress.com